For more detailed information regarding contacts for non-compliance expense offset fees, claims, invoice or check status, please refer to the following documents:
|Supplier Resources and Contacts|
For status on invoices, checks or claims, please login and access information on AP Vendor Merchandise Inquiry. If you do not have access to the AP Vendor Merchandise Inquiry, please email firstname.lastname@example.org. Please include in your email:
- Pay to Vendor Number
- Vendor Name
- Contact Name
- Contact Phone Number
The NOVS application is used so that shippers may check the status of their PO’s. For all carrier and shipping questions, please email email@example.com or you may contact us at 1-877-444-1313, option 4, option 1. For routing and carrier selection see Nordstrom Routing Guide www.nordstromsupplier.com
For questions concerning information on Supplier Reports, or to gain access to Supplier Reports, please contact your Nordstrom Buyer. If you have an existing account and need help accessing or navigating our Toolkit, please email firstname.lastname@example.org. Please include in your email:
- Supplier Number
- Supplier Name
- Contact Name
- Phone Number
For additional questions after reviewing our Supplier Partner Standards (regarding ticketing, hangers, packaging, etc.) on www.nordstromsupplier.com you can reach out to the Floor Ready team at email@example.com or on the hotline at 1-877-444-1313, option 1.
For EDI Setup (non-technical) questions, please email firstname.lastname@example.org or call 1-877-444-1313, option 2. For inquiries on non-compliance expense offset fees, please email email@example.com. Nordstrom Supplier Standards can be viewed or downloaded from our supplier website www.nordstromsupplier.com
Refer to Portal FAQs for answers to frequently asked questions.