For the January 15, 2019 payment, the remittance information on the portal, and the EDI 820 Remittance Advice are currently unavailable.
Please note this payment was not affected. We are working on this issue and we apologize for any inconvenience.
ATTENTION ALL SUPPLIER TOOLKIT REPORT USERS
You will find the user guide for the new reports located on the new reports page located here. (https://partner.nordstrom.com)
For Supplier Tool Kit questions please email Supplier.Reports@Nordstrom.com.
For AP Inquiry questions please email Web.Admin@Nordstrom.com.
NOTE: Effective July 1st, Nordstrom will no longer be sending bi-monthly Offset Fee Summaries.
The Portal (http://portal.nordstrom.com) AP Vendor Inquiry will be your first point of contact for researching offset fees just as it is for other payment/deduction information.
There continues to be a 60-day limit on inquiries for expense offset fees, this window begins on the offset fee document date;
Inquiries will still be sent to Nordstrom Supplier Offset Fees shared mailbox: firstname.lastname@example.org